Implementation of CRM systems
CRM Implementation Bitrix24, amoCRM, Envybox, retailCRM, YCLIENTS
Introducing CRM will make your business more efficient!
Customer Relationship Management (CRM) — specialized software to automate customer interaction and improving the quality of their service, by storing information about customers, history customer relationships, organization and improvement of business processes and subsequent analysis results. In particular, CRM is used to increase sales and optimize marketing.
CRM system is a tool for managing sales and customer communications.
CRM system will reveal the potential of the sales department!
Best of embedding CRM systems
What will you get by ordering a CRM system implementation?
- Improve the quality of work: by storing a complete history of customer relationships in single system.
- Increase in work efficiency: routine operations are greatly simplified (preparation of standard documents, planning, email distribution, etc.) .
- Analysis of the effectiveness of marketing campaigns and customer acquisition channels.
- Target marketing: formation of target groups, with the ability to determine the most profitable For the company.
- Increasing loyalty: birthday reminders for customers and business partners, storage information about their preferences, etc.
- Planning sales volumes: operational reporting, for employees, with any cut data, definition of monthly, quarterly sales plans.
- Project management: setting and tracking tasks, stages, deadlines and responsible - A handy tool for monitoring project progress.
- Automate and improve the efficiency of business processes in the company.
- Control of the work of employees and the execution of instructions.
- Day planning and time management: employees can mark the progress of a task, with determining the evaluation of the effectiveness of the use of the working day.
- Accounting for all statistical indicators of the business.
- Manage your business from anywhere in the world, from any device.
Make more money with automation!
We work with CRM systems Bitrix24, amoCRM, Envybox, retailCRM, YCLIENTS — don't know which one choose? Leave a request using the form below, we will contact you, discuss your goals and features of your business and then we will select the most suitable option. We automate routine, reduce the risk of data loss, reduce time costs and increase efficiency!
CRM Integration systems
Integration of the CRM system with IT services will achieve maximum optimization of the working process. We will select the optimal CRM system taking into account the specifics of the business, implement, configure and integrate it with:
Website — Automatic registration of applications when filling out and submitting the form feedback, a lead is created in CRM, distribute applications automatically between staff with notification to the responsible manager and setting the "call" task.
Telephony — Make calls directly from the client card, keeping history and call records, distribute incoming calls depending on the personal manager, automatic creation of new leads for incoming calls, fixation of missed calls with automatic setting of the "call back" task, detailed statistics on employees.
Call-tracking - Track sources as well as additional information about calls.
Callback widget — Call requests immediately in CRM, automatic creating leads when filling out a form, identifying a visitor without creating a new card client, if he has already contacted or automatic creation of a new card if requests have been made earlier was not.
Social networks — Communication with the target audience through the system interface, automatically integrate leads, supplement information about current customers with data from social networks, conduct PR campaigns and advertising campaigns.
E-mail - All correspondence in one place, all the details of interaction with customers via e-mail will automatically get into the contact card.
Live Chat - Create a lead directly from the chat, store the history of correspondence, go to the client card in CRM directly from the chat.
Accounting software — Automation of payment notifications, uploading accounts, accounting of acts.
Online banking - Track payments and receivables, Remind customers of unpaid invoices and close deals faster.
Online store - Process orders directly in CRM, keep history relationship with the customer, import the product catalog to quickly place orders by phone.
Document Builder - Coordinate documents faster, store templates standard documents, automatically substitute names, details, etc.
SMS and email campaigns - Manage your subscriber base and send emails directly from your CRM system, automate the import of contacts into mailing lists from forms, shopping carts and other sources, track the statistics and effectiveness of mailings.
End-to-end business intelligence — allows you to link data about a site visitor, from view an advertisement prior to an online or telephone order and determine the most effective channel to attract customers. Get detailed information about closed deals and final sales, compare the effectiveness and evaluate the ROI of advertising campaigns.